Privacy Policy

Benni Inc. (“MyBenni.AI,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, website, and related services (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email, phone number, date of birth, demographic data, account credentials.

• Health & Benefits Information: Insurance details, claims data, and related health information — only with your consent and as needed to coordinate benefits.

• Usage Data: Device identifiers, IP address, operating system, browser type, session logs, in-app behavior, crash reports.

• Location Information: Approximate geolocation when necessary for features such as provider search or eligibility verification.

• Communications: Messages, support requests, and interactions with our customer service team.

  
  

2. How We Use Your Information

We process information to:

• Provide, operate, and improve the Services.

• Verify eligibility and coordinate benefits.

• Personalize experiences and recommend relevant features.

• Communicate with you about updates, offers, and support.

• Comply with legal, regulatory, and contractual obligations.

• Detect, prevent, and address fraud, misuse, or security incidents.

  
  

3. Sharing Your Information

We may share information in the following ways:

• With Partners & Vendors: Service providers and authorized partners that help us operate, under strict confidentiality agreements.

• With Employers or Benefit Administrators: Only with your consent, for benefit coordination.

• For Legal Reasons: When required by law, court order, or regulatory authority, or to enforce our rights.

• In Business Transfers: In connection with a merger, acquisition, or sale of assets.

  
  

4. Data Security

We implement industry-standard technical, organizational, and administrative safeguards to protect your information, including encryption, secure storage, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

• Access, update, or delete your personal information.

• Opt-out of promotional communications.

• Restrict or object to certain data processing.

• Request portability of your information.

• Withdraw consent where processing is based on consent.

Requests may be submitted at support@mybenni.ai.

6. Retention

We retain information as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements.

7. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children.

8. International Transfers

If you access Services outside the United States, your data may be transferred and processed in the U.S. where data protection laws may differ.

9. Changes to This Policy

We may update this Policy from time to time. Updates will be posted with a revised effective date.